When emailing or faxing the Credit Union please do not include sensitive information such as:
- Account Numbers
- Credit/Debit Card Numbers or
- Social Security Numbers
Back Office
Contact the Back Office with questions regarding Visa Debit/ATM cards, share drafts, stop payments, direct deposit, automatic withdrawals, dormant accounts, CDs, IRAs and closed accounts.
Bill Pay
Contact our Bill Pay Specialist if you have questions regarding your Penn State Federal Bill Pay account.
Commercial Business Services
Contact our Commercial Business Services Specialist with questions regarding Penn State Federal Business Products and Services.
814-865-5626
Tellers
Contact Tellers with account problems, questions and inquiries.
Loans
Contact the Loan Department with loan and Visa credit questions.
Mortgages
Contact the Mortgage Department for home buying and mortgage rate inquiries.
- Beth Walker, Mortgage Originator (NMLS #617436), is located at our N. Atherton St. location.
- Jen Bachowski, Mortgage Originator (NMLS #1802275), is located at our N. Atherton St. location.
Visa Credit Cards
Contact our Visa specialist with questions regarding your Penn State Federal Visa Credit Card.
Nominating Committee
Email the Nominating Committee with questions regarding annual elections.
Supervisory Committee
To contact the Supervisory Committee use the following email address.
Fax
| Department | Phone Number |
|---|---|
| Loans | (814) 865-3976 |
| Administrative |
(814) 863-6183 |
| Back Office |
(814) 355-2722 |
| Tellers |
(814) 355-2722 |
| Business Services | (814) 689-2267 |
Online Contact Form
If you would like the convenience of contacting us for general Credit Union questions, please fill out the online form below. If you have questions concerning your account, email tellers@pennstatefederal.com. If you have questions concerning a loan, email loans@pennstatefederal.com. Please do not include account numbers, social security numbers or debit/credit card numbers in your correspondence. Your request will be handled by one of our knowledgable associates who will be in contact with you shortly.
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